Private policy

Real Easy values the privacy of its users and is committed to protecting their personal data. This Privacy Policy explains how we collect, use and protect our users' personal information in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679, hereinafter "GDPR") and the applicable Portuguese legislation.

1. Data Controller

Real Easy, in the person of João Soeiro, is the entity responsible for the processing of the personal data of the users of its website. For any questions related to this privacy policy, you can contact us via email: [info@realeasy.pt].

2. Types of Data Collected

We may collect the following types of personal data:

Contact information: name, email, phone number.
Browsing information: IP address, geographic location, type of device and browser used.
Information related to your enquiry: details about properties of interest, messages sent via the contact form.

3. Purposes of the Processing

The personal data collected is used for the following purposes:

Provision of real estate services: communication with users, scheduling visits and monitoring requests.
Sending commercial communications (with consent): information about new properties or services.
Statistical analysis and improvement of services: to understand user behavior and improve the experience on the website.
Compliance with legal obligations: sharing data with authorities, when required by law.

4. Legal Basis for Processing

The processing of personal data is carried out on the basis of:

Performance of a contract: necessary for the provision of services requested by the user.
Consent: for marketing purposes and sending newsletters.
Legitimate interest: to improve our services and ensure the security of the website.
Legal obligation: to comply with applicable standards.

5. Sharing Data with Third Parties

Users' personal data may be shared with:

Business partners: for the execution of associated services.
Service providers: IT companies, website hosting and maintenance.
Public authorities: to comply with legal and regulatory obligations.

6. International Data Transfers

Real Easy does not transfer personal data outside the European Economic Area (EEA). If necessary, we ensure that appropriate protection mechanisms are in place in accordance with the GDPR.

7. Users' Rights

Users have the right to:

Access your personal data.
Rectify incorrect or incomplete data.
Request deletion of your data.
Limit the processing of your data.
Portability of data to another entity.
Object to the processing of your data for marketing purposes.
Withdraw consent at any time (without compromising the lawfulness of the previous processing).

To exercise any of these rights, please contact us at [info@realeasy.pt]. We will respond to all requests within applicable legal timeframes.

8. Data Security

We have implemented appropriate technical and organisational measures to protect personal data from loss, misuse, unauthorised access, alteration or destruction. However, no transmission or storage system is completely secure. If we detect any security breach affecting your data, we will inform you as required by law.

9. Data Retention

Personal data will be retained only for the period necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

10. Changes to the Privacy Policy

We reserve the right to change this Privacy Policy at any time. Changes will be posted on our website and, where appropriate, we will notify users by email.

11. Contact

For questions or concerns regarding this Privacy Policy, please contact us at:

Email: easy@realeasy.pt Phone: +351910797869 Address: Sítio dos Caliços, CP 98-Y; 8700-069 Moncarapacho

This policy was last updated in October 2024